Tuesday, June 1, 2010

Delta: WTF?

Every travelers down day: Getting their reservations hosed up when the agent at the check-in F***s up.

Thank you Delta Airlines check-in staff at Detroit Wayne International Airport McNamara terminal for messing up my travel arrangements that I had made MONTHS in advance. First off, even if when I check in you see a duplicate record for the same flight, same seat, same day .... don't try to clean things up by deleting one of the entries. You'll leave me in Amsterdam Schiphol Airport again not knowing if I have a flight anymore. Since you essentially deleted me off the plane.

Next, why bother having twitter if you don't check your @delta or @deltaairlines tags/replies/mentions. After all i was stuck in the airport due to your foul-up.

Finally, thank your partners at KLM and the kind staff at the desk who did help me get on the plane. With a business upgrade.

And please whatever you do, don't forget to credit me my miles for that flight. I don't want to have to recall any part of that trip.

No comments: