Wednesday, March 3, 2010

Software solutions: I disliked __ so much I wouldn't even evaluate what he sold me

Recently a sales guy relayed a funny story (not ha ha funny more sad funny). He had traveled to a customer site with an officer of the company to do a little discovery and "technology partner" dog and pony show.

During the discussion the customer tried to re tell a story about how during a demo 3 years ago (one he did not deign to sit through, opting to scurry in and out to show his importance to us). He mis-remembered that our simulation results were not good enough (the review of the results were the part he was not in our demo for).

But the highlight of the visit was when he told the corporate officer that he so disliked one of us who had made that original demo that he discounted our product for the past years of dutiful licensing of our solution. Adding the __ acted like he knew everything but did not, and that is why he knew that our solution was not worth evaluating.

Now who is guilty of talking about things they know nothing about?
Eric Kam, broadcasting from an undisclosed location via BlackBerry

No comments: